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Contacting SimuTech Support®

Contact SimuTech Support
Our goal is to make our customers successful.

SimuTech Support provides technical assistance to all of our current ANSYS TECS (Technical Enhancement and Customer Support) and Rocky DEM clients.

ANSYS software support Rocky DEM support

Workbench Mechanical, Fluent, CFX, HFSS, Maxwell, AIM, SpaceClaim, DesignXplorer, HPC…

Please consult the table below to locate and connect with your local SimuTech Support office by phone or e-mail.

Please be advised that SimuTech Group will not accept through email support any technical data related to export controlled information (ITAR or CGP) including but not limited to blueprints, drawings, photographs, plans, instructions and documentation relating to military, satellite, or space end-use. Proceeding with technical support is acceptance that the technical data that you provide does not relate to such military, satellite, or space end-use. If you believe your data falls into this category, then please call your local SimuTech Support office to ask for export controlled support or submit your ticket through email with “EXPORT CONTROLLED” clearly labeled in the subject of the email. This will ensure that a US person is assigned to the ticket.

U.S.A. RegionsE-mailPhone
Central - Cleveland 330-552-2301 x3
Midwest - Chicago 630-824-9300 x4
Northeast - Rochester 585-424-2010 x3
Rockies - Denver 425-353-8089 x3
South - Texas 630-824-9300 x4
Southeast - Atlanta 770-729-1258 x3
West - Seattle 425-353-8089 x3
Canadian RegionsE-mailPhone
Alberta 425-353-8089 x3
British Columbia 425-353-8089 x3
Ontario 416-249-1471 x230
Quebec 514-761-0611

SimuTech Support is a registered service mark of SimuTech Group.